Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

We mainly accept Paypal for course payment. If you have an issue with Paypal for some reason, email us and let us know and perhaps we can find you a solution. Also, you may not be able to pay with Paypal in your country. Once again, just email us and we will try find another way. If you are in the USA and are having issues with Paypal, email our support manager -
We do NOT offer a refund for our courses, as you have accessed the course information.
If you do have a coupon for being an existing student or client, enter the coupon code in at the time of checkout.

Certification Course

The course will be delivered to you by email week by week. We recommend you follow the course weekly activities as they are not difficult and are designed to take no more than 2 to 3 hours per week to complete. This includes reading time and spell work. If you can't follow the schedule OR you want to work at your own pace, you can complete the course by accessing the course material directly through the online course materials here in this website.
No. The 52 week suggested timeline is designed around receiving certification for the course after a year of study. You are very welcome to work at your own pace and take as long as you like.
Click the "Reset Password" link. The fastest way to find this link is in the Quick Links section below.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

Didn't find the answer?

[contact-form-7 id="4" title="Contact form 1"]